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What Our Customers Think:
World P.5/22/2024
Came here for Milwaukee warranty work. Process was easy and professional. I took some time to admire the literal arsenal of consumables (drill bits blades cut off wheels etc) and will definitely be stopping by more often as this is a very convenient location…they also have a whole setup for sharpening stuff.
Craig G.3/15/2024
My Passelode 16ga angled finish nailer had been screwing up (jamming, misfiring) more and more recently till finally it quit working altogether. A friend of mine mentioned Tool Doctor and I gave them a call. Yes, they have a program where if you bring your nailer in they ship it out for cleaning, maintenance, and repair, turn around time 2 weeks for $150. It was worthless to me as it was so I took it in. I got a call 2 weeks later and picked it up. What a Difference!! It was like have a brand new machine. It hasn’t misfired or jammed even once since I got it back. I HIGHLY recommend the Tool Doctor!! 5 Stars
P W.10/02/2023
Incredible selection, competitive pricing, and outstanding customer service! I called on the phone and talked to Brian, who said he had to check inventory and call me back. He called me back within 60 seconds. I stopped in and spoke with Austin, who was knowledgeable, professional, and personable. Skip the big box stores and visit here; you won’t be disappointed.
Ryan M.1/19/2023
I have worked with Austin and Bryan for over a year. Great business, great selection, great guys, excellent communication and fantastic services. Go in and see these guys and you won’t be disappointed, blades and bits come back sharper and last longer than brand new! I trust them so much we partnered with them to expand our offerings for customers and it’s a win every time.
Sally m.1/11/2023
I was looking for someone who handled warranty work for Black & Decker. Hand held vac died, they sent it off and got it replaced. They have all sorts of tools! I didn't think I was going to get my husband out of there! Tool Lovers Candy Store! Really glad to find this store. Bryan went above and beyond getting the replacement to me - THANKS!
Chez V.9/06/2021
I’ve been using austin and tool doctor for years now and they have always pull through with there amazing customer service. Best prices around and fast exceptional service. Austin is very knowledgeable about the industry and have always been able to answer my questions. Highly recommend!!
Donald S.4/23/2021
I went to the Tool Doctor on Magnolia after I started having issues with my M18 Fuel Skill-saw from Milwaukee. It would act up and decide when I was going to cut something or if I was going to cut anything at all that day... I showed up and immediately he knew the problem. He also had informed me that the saw was warranted for five years, and Milwaukee would be paying for it. I had no idea, I thought I was out of luck and out a skill-saw. I highly recommend the tool doctor for any of your power tool needs. Very pleasant and knowledgeable staff.
Truman H.12/08/2020
As a professional trim carpenter for over 35 years Tool Doctor has become my go-to place for blades, nails, sharpening and the like. The guys are knowledgeable, extremely competent, friendly, and greet me by name every time I go in. I always try to support small, local businesses like mine, and this place is high on my list!
Brody M.4/08/2020
Great experience, spent over $400 on various Milwaukee products and never had an issue. I recently had a problem with one of the tools I purchased. So I called and Austin made quick work of me getting my broken tool back and replaced it hassle free. If you’re ever going to buy a power tool that costs a lot, go to the Tool Doctor, save the trouble of having to warranty something through a big city retail company! Great American owned and operated business.
Avrumi G.4/08/2019
This Is an excellent establishment . This is a professional store with the know-how and ability to help you fix or get the tool you need for the job . ignore the comments about people being a jerk , this is a professional store , not lowes or homed depot , so if you come in like an idiot , expect to get treated accordingly !
George C.4/08/2018
I am very impressed with this company. From the moment I walked in they were extremely friendly and helpful without feeling they were trying to force a sale on me. They have a large amount of inventory and were able to special order everything I needed that they did not have in stock. They were even cheaper than all the big box stores. I will now be buying all my saw blades and supplies here!!
Nicholas T.4/08/2017
They have been fixing our tools for years now and have always been honest with us. They will not drag you through the mud like other places and will tell you when something is not worth repairing. With that said they never run away from a challenge either. Staff is great, however be careful as going inside is like a tool candy store and I usually wind up leaving with more stuff/tools than intended.